He was amazing. He was able to get rid of them and they never came back. I have called him a couple of times after that and he was very responsive. He came out and looked at the house and he sent somebody over to caulk all of the openings. They put in a one way door and they had a 30 day guarantee. He said if I see even one he would be over for free. He was casual but he was very professional and respectful.